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Our response to the COVID-19 virus

We’re here for you.

Source Energy Co. is part of the ATCO group of companies, which brings decades of knowledge and support to ensure strength, safety and security to the projects we work on.

During this time the health and safety of our customers, communities and our people is what we care about most.

ATCO has been closely monitoring the developments associated with COVID-19, and in early February, 2020, we activated our Pandemic Response and Business Continuity Plans to manage these challenges to continue to provide our services to you.  

Since then our teams across the globe have been preparing for and responding to this rapidly changing situation. To ensure the health of our employees, and to sustain operations through the pandemic, we have implemented several enhanced protocols, including:

·         Travel restrictions

·         Enhanced workplace hygiene practices

·         Limiting visitor and public access to our facilities

·         Alternative work options for employees where possible (i.e. telecommuting)

·         Cancelling or postponing large events and employee gatherings

As a provider of essential services around the world, we are determined to continue delivering the reliable service you need. To ensure our employees go home safely each day and to protect those in the communities we serve, our people who have direct interactions with customers will be practicing responsible social distancing and, in some instances, may wear enhanced personal protective equipment if needed.

We’re committed to doing our part to limit the spread of COVID-19 by following the guidance of local health authorities and governments where we operate. We continue to actively monitor the situation and will act accordingly as new information becomes available. We will provide updates on our website regularly, and will share new and relevant information through our social media channels.

To our customers, please stay safe—we look forward to lending you our support through this challenging time.

Source customers eligible for WA State Budget once-off credit

We are pleased to share that the WA State Government has now confirmed that Source customers are eligible for this year’s $600 one-off credit towards their electricity bill as part of the 2020-21 State Budget.

WA’s State Budget and the outcome for Source

This year’s WA State budget announced that “Every West Australian household will receive a $600 one-off credit towards their next electricity bill” as part of the 2020–21 State budget, however the terms, conditions and eligibility was not clear.


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